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Customer Service
Customer Service Responsibilities
Contact
William Scott
Customer Service Manager

3667 Main St.
P.O. Box 87137
College Park, GA  30337

Phone: (404) 669-3759
Fax: (404) 669-5080

Hours
Monday - Friday
8:00 AM - 5:00 PM

The City of College provides utility service to all business and residential customers in the city. The Customer Service Department mission is to provide excellent service to all customers while resolving concerns via telephones, email, mail, or face to face. We use telephones to reach out to customers, verify account information, give account update ascertain problems or reasons for calling.

The Customer Service Department is also responsible for: 

o   Answering questions or refers customers to the appropriate person;

Processes cash, check or debit card payments for utility accounts and property taxes.

o   Establishing  new  utility  accounts;  makes  adjustments  and  payment  agreements  for  utility accounts.

 

o   Accepting payments for various City functions such as property taxes, business licenses, inspections, etc.

Click here for: Online Utility Payment Access.



College Park City Hall
3667 Main St.
College Park, GA 30337
Phone: (404) 767-1537