VISION
"It is our vision, as the Customer Service Department, to develop relationships that will make a positive difference in the lives of our customers and help the City of College Park "WIN" in every way possible."
TEAMWORK Collaborative work with aligned goals
QUALITY SERVICE Commitment to excellence
RESPECT For People, Diverse Voices and City Policies
EFFECTIVE COMMUNICATION Open communication at all times
INTEGRITY Doing the "right" thing is the key to our foundation
ACCOUNTABILITY Being responsible for our commitments, actions and results
MAINTAIN AN EXCEPTIONAL PLAN Stay empowered and encouraged to identify, develop and deploy great ideas
Customer Service Responsibilities
The City of College Park provides Electric, Water, Sewer, Storm Water and Sanitation collection services to the citizens within the incorporated" limits of College Park.
The Customer Service Department is responsible for: